What information we collect
When you register or use services on the aq444 platform, we collect certain information. This privacy policy clearly outlines what data is collected, when, and why.
Directly provided information
When you register or manage your account on aq444, you provide certain information directly:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and country
- Payment method details (mobile banking number, etc.)
- Identity verification documents (National ID or passport)
Automatically Collected Information
Some information is collected automatically while you use the platform:
| Data type | Purpose | Retention Period |
|---|---|---|
| IP address | Security and geolocation | 90 days |
| Device information | Fraud prevention | 1 year |
| Browser type | Platform improvement | 6 months |
| Gaming log | Dispute resolution | 5 years |
| Transaction Records | Legal compliance | 7 years |
How your information is used
Aq444 uses your information only for specific, legitimate purposes. The reasons we collect and use your data are explained in detail below:
Service Operation & Improvement
- Account creation, management, and verification
- Processing deposits and withdrawals
- Tracking gaming history and balance
- Making technical improvements to the platform
- Providing customer support
Security and legal compliance
- Preventing fraud and money laundering
- Age verification (to confirm users are 18+)
- Full compliance with AML/KYC regulations
- Responding to lawful requests from law enforcement agencies
Communication & Marketing
- Sending important account notifications
- Keeping you informed about promotions and bonus offers (where consent has been given)
- Keeping you updated on new platform features
Cookies & tracking technologies
Aq444 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
Cookie types
| Cookie types | Purpose | Mandatory? |
|---|---|---|
| Essential cookies | Maintaining Login Sessions & Security | Yes |
| Functional cookies | Remembering language and preferences | No |
| Analytics cookies | Site Usage Statistics | No |
| Performance cookies | Page load and error tracking | No |
You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.
Sharing data with third parties
Aq444 never sells your personal information. Limited data may be shared with trusted partners solely to operate our services.
When your information may be shared
- Payment processors: With mobile banking or payment gateway providers to process transactions
- Identity verification services: KYC verification carried out in partnership with licensed verification providers
- IT & hosting: With security-compliant cloud service providers for server operations
- Law enforcement: Upon a court order or valid request from a competent authority
International data transfers
In some cases, your data may be stored on servers in other countries. aq444 ensures that the destination country has adequate data protection standards in place and that all data transfers are carried out using fully encrypted methods.
Data storage and security
Aq444 employs industry-leading technology to keep your data safe. Our security measures are multi-layered and regularly updated.
Technical security measures
- 256-bit SSL/TLS encryption — applied to all data transfers
- AES-256 encryption — for all data stored in the database
- Two-factor authentication (2FA) — for account access
- Firewall and intrusion detection systems
- 24/7 Security Monitoring
- Regular penetration testing
How long your data is retained
Aq444 does not retain data longer than necessary. Even after account closure, certain information must be kept for a defined period for legal reasons:
- Transaction records: 7 years after account closure (legal obligation)
- KYC documents: retained for 5 years after account closure
- Communication logs: 2 years
- Personal profile: deleted upon account closure
Your privacy rights
Every aq444 member has specific rights over their own data. We respect those rights and are committed to responding to any request you make.
You can request to see what information we hold about you.
You can correct any inaccurate or incomplete information.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You can object to the processing of your data for specific purposes.
You can export your personal data in a portable format.
You can opt out of promotional communications at any time.
Child Protection Policy
Aq444 is strictly prohibited for users under 18. We do not knowingly collect or process data from minors.
- Age verification is mandatory at registration
- KYC verification is carried out immediately for any account flagged as suspicious
- Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
- Parents can contact support to report suspected misuse by a minor.
Privacy policy changes
Aq444 may update this privacy policy when necessary. We will notify you before making any significant changes.
- You will be notified at your registered email address about any important changes
- Continued use of the platform after changes take effect constitutes acceptance of the updated policy
- The "Last Updated" date at the top of this page always reflects the most recent version.
- Contact our support team if you would like to view a previous version